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Beebe Healthcare Extends Scheduling Hours to Include Weekend

FRIDAY, AUGUST 28, 2020

Beebe Healthcare is expanding the hours for its scheduling team to include weekends to better serve our community. As the healthcare system and the community continue to recover, Beebe leaders encourage community members and patients to reschedule tests and procedures that may have been put on hold due to the COVID-19 pandemic.

To better serve Sussex County, patients can now call 302-645-FAST (3278) any day of the week to make an appointment.

Beebe Scheduling hours are: Monday through Thursday, 8 a.m. to 5:30 p.m.; Friday, 8 a.m. to 5 p.m.; and now Saturday and Sunday, 8 a.m. to noon.

“Thanks to this effort, our patients will not have to wait until a weekday to set up an appointment,” said David A. Tam, MD, MBA, FACHE, President & CEO of Beebe Healthcare. “In addition, those calling the scheduling line will not have to wait as long to talk to a representative.”

Please remember face coverings are required for all appointments. Patients can also practice physical distancing and by making sure to arrive early to fill out any necessary paperwork.

This is part of the new normal and Beebe’s recovery phase. All outpatient services such as lab and imaging require an appointment. This allows Beebe to maintain physical distancing in common areas, which sometimes will include car-based registration and waiting in your car prior to appointments in certain cases. A physician order is required to make an appointment.

Here are some other things to expect at Beebe care sites:

  • Everyone should wear a mask or face covering
  • You can expect to be asked COVID-19 screening questions, such as whether you have been sick or been around others who might be sick
  • You can expect to have your temperature taken
  • You can expect to see Plexiglas dividers at some stations and visual cues on the floor to encourage physical distancing
  • You may be asked to call when you arrive, or complete registration in your car
  • Continued visitor’s restrictions are in place. If you are coming in for a procedure where you will be under anesthesia, the person driving you will remain in the waiting area. Visitors are permitted in certain situations, such as Labor & Delivery, palliative care, etc. Talk to your care provider, surgeon, or the patient experience team to understand visitation in your situation.