Beebe Healthcare Recognizes July L.O.V.E. Letter Award Recipient

Beebe Healthcare is proud to recognize Keith Goheen, Chaplain, as the July Living Our Values Every Day (L.O.V.E.) Letter Award recipient.

In 2015, a task force of Beebe Healthcare team members met over multiple months to examine exceptional patient experiences and create a system of values, which every team member pledges to follow.

Beebe Healthcare team members have pledged to live these values every day. As a patient or visitor at Beebe, you may see these value statements posted. We invite you to help us be mindful of our values as we care for you and your family members.

Keith was nominated by Theresa Houston, nursing supervisor, at the Medical Center in Lewes.

“Keith was a great source of comfort to everyone...including me and the rest of the staff. Just knowing Keith was here immediately made everyone feel calmer and more at peace,” said Theresa in her nomination of Keith.

Keith was recognized for building trusting relationships with compassion and kindness, listening carefully and having the courage to communicate honestly and effectively, and achieving amazing accomplishments through exceptional teamwork. Keith lives the Beebe values every day as he acts with passion and love for others to make a difference. Thank you, Keith, for all you do!

Jeffrey Fried, FACHE, President & CEO; Rick Schaffner, RN, Executive Vice President and Chief Operating Officer; Katherine Halen, Vice President of Human Resources; and Jeanne Briley-Wallo, Director of Patient Experience, made the presentation and congratulated Keith.

Beebe Healthcare’s L.O.V.E. Letter Recognition Program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one to receive the monthly L.O.V.E. Letter. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive:

• Parking space in the parking garage for one month
• $100 gift card donated by Fred and Lyndie Hertrich
• 100 points toward Beebe L.O.V.E. Notes Merchandise
• 100th Anniversary History Book: Two Men With a Dream: The Story of Beebe Healthcare
• Letter of congratulations and personal visit from members of the executive team
• Their photo added to the L.O.V.E. Letter wall plaque
• Letter to team member’s director and department recognition

For more information about Beebe Healthcare’s values and how team members live our values every day, go to /our-values. For more information about Beebe’s “Celebrate Excellent Care” program and how you can support Beebe Healthcare, the local non-profit community healthcare system, contact the Foundation at (302) 644-2900.

Beebe Healthcare is a not-for-profit community healthcare system with a charitable mission to encourage healthy living, prevent illness, and restore optimal health for the people residing, working, or visiting in the communities we serve. It offers services throughout Southern Delaware for residents and visitors, including a 210-licensed-bed hospital, a cancer treatment center, and outpatient facilities providing walk-in care, lab, imaging, and physical rehabilitation services. For more information, please visit us online at www.beebehealthcare.org.