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Beebe Healthcare Recognizes Ann Regacho with the September L.O.V.E. Letter Award
Submitted by Rachel on
Beebe Healthcare is proud to recognize Ann Regacho, BSW, a Discharge Planner working with Women’s Health, as the September Living Our Values Every Day (L.O.V.E.) Letter Award recipient.
Last year, a task force of Beebe Healthcare team members met over multiple months to examine exceptional patient experiences and create a system of values, which every team member pledges to follow.
Beebe Healthcare team members have pledged to live these values every day. As a patient or visitor at Beebe, you may see these value statements posted. We invite you to help us be mindful of our values as we care for you and your family members.
Ann was nominated by Bridget Buckaloo, Executive Director of Women’s Health.
Bridget observed Ann working with a new mother and was amazed to see how Ann was able to coach this mother, who had both family issues and drug issues in her past. Ann was able to help the new mother plan for her future and brought about some relief and closure on the part of her family issues. Ann showcased the Beebe values of doing it right the first time, treating each individual with respect and dignity, and building trusting relationships with compassion and kindness. Ann was able to listen carefully and had the courage to communicate honestly and effectively. Thank you Ann for all you do!
Jeffrey M. Fried, President and CEO of Beebe Healthcare, Rick Schaffner, Executive Vice President and COO of Beebe Healthcare, and Jeffrey Hawtof, MD, Vice President of Medical Operations and Informatics, as well as Bridget Buckaloo, Executive Director of Women’s Health and Ellen Tolbert, Director of Case Management, were on hand to make the presentation and congratulate Ann.
Beebe Healthcare’s L.O.V.E. Letter Recognition Program was established in 2015 and gives team members the opportunity to be recognized by their peers and supervisors for outstanding service. The program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one to receive the monthly L.O.V.E. Letter. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive:
- Parking space in the parking garage for one month
- $100 gift card donated by Fred and Lyndie Hertrich
- 100 points toward Beebe L.O.V.E. Notes Merchandise
- Letter of congratulations and personal visit from members of the executive team
- Their photo added to the L.O.V.E. Letter wall plaque
- Letter to team member’s director and department recognition
For more information about Beebe Healthcare’s Values and how team members live our values every day, go to /our-values. For more information about Beebe’s “Celebrate Excellent Care” program and how you can support Beebe Healthcare, the local non-profit community healthcare system, contact the Foundation at (302) 644-2900.