Beebe Healthcare Recognizes Brian Wells with February 2019 L.O.V.E. Letter Award

Pictured from left to right are Rick Schaffner, Chief Operating Officer; Kathi Fryling, Director of Support Services; Dietary Assistant Brian Wells, the recipient of Beebe Healthcare’s February 2019 L.O.V.E. Letter; and Jeffrey M. Fried, President and CEOBeebe Healthcare is proud to recognize Brian Wells, Dietary Assistant, as the February 2019 recipient of the Living Our Values Every Day (L.O.V.E.) Award.

All Beebe team members pledge to follow a system of values. As a patient or visitor at Beebe, you may see these value statements posted. We invite you to help us be mindful of our values as we care for you and your family members.

Brian was recognized for the kindness and courtesy he displays every day to team members, patients, and visitors at the Captain’s Crew Café and the Sunshine Café.

Kim Heishman, who submitted Brian’s L.O.V.E. Letter, wrote about a recent encounter she and her husband had with Brian while visiting the Sunshine Café.

“Brian welcomed us, asked how we were doing, and was very pleasant,” Kim wrote. “He greeted everyone who entered the Café with a smile and asked how they were doing while continuing to do his work. As we were leaving he said, ‘Goodbye, thanks for visiting and hope you have a nice day.’”

Kim said she was very impressed with Brian’s positive and welcoming demeanor.

“What a great attitude from this young man,” she said. “He really brightens up the lunchroom and is a great example for others.”

Brian demonstrates many of the Beebe values, including building trusting relationships with compassion and kindness and treating each individual with respect and dignity. Great job, Brian!

Beebe Healthcare’s L.O.V.E. Letter Recognition Program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one to receive the monthly L.O.V.E. Letter. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award.  Employees selected for the award receive:

  • Parking space in the parking garage for one month
  • $100 gift card donated by Fred and Lyndie Hertrich
  • 100 points toward Beebe L.O.V.E. Notes Merchandise
  • 100th Anniversary History Book: Two Men With a Dream: The Story of Beebe Healthcare
  • Letter of congratulations and personal visit from members of the executive team
  • Their photo added to the L.O.V.E. Letter wall plaque
  • Letter to team member’s director and department recognition

 

For more information about Beebe Healthcare’s values and how team members live our values every day, go to www.beebehealthcare.org/our-values. For more information about Beebe’s “Celebrate Excellent Care” program and how you can support Beebe Healthcare, the local non-profit community healthcare system, contact the Foundation at (302) 644-2900.

Caption: Pictured from left to right are Rick Schaffner, Chief Operating Officer; Kathi Fryling, Director of Support Services; Dietary Assistant Brian Wells, the recipient of Beebe Healthcare’s February 2019 L.O.V.E. Letter; and Jeffrey M. Fried, President and CEO.