Beebe Healthcare Recognizes Brenda Hackett-Brown with April 2019 L.O.V.E. Letter Award

Brenda Hackett-Brown, center, is the recipient of Beebe Healthcare’s April 2019 L.O.V.E. Letter. Also pictured from left to right are Steve Horn, Manager of Rehab Services; Rick Schaffner, Interim CEO; Joseph Skocypec, Director Clinical Operations for PhyBeebe Healthcare is proud to recognize Brenda Hackett-Brown, Physical Therapist, as the April 2019 recipient of the Living Our Values Every day (L.O.V.E.) Award.

All Beebe team members pledge to follow a system of values. As a patient or visitor at Beebe, you may see these value statements posted. We invite you to help us be mindful of our values as we care for you and your family members.

Brenda was recognized for going above and beyond to help a visitor navigate the hospital and get a meal from the cafeteria. Joseph Skocypec, Director Clinical Operations for Physical Rehabilitation, who submitted Brenda’s L.O.V.E. Letter, wrote, “I observed Brenda assisting a visitor into a wheelchair who was having difficulty walking down the hall. She then asked where he would like to go and his response was he needed to grab something to eat.”

Recognize a Beebe team member.

“She took him to the cafeteria, read him all the meal options, gathered his selections and wheeled him to the register for payment,” Joseph wrote. “We thought she knew this visitor well when she reached for her badge to provide payment for his meal.”

When Brenda’s colleagues asked her how she knew the gentleman, she replied, “I have no idea who he is. He just looked like he needed some help and a bite to eat.”

Joseph wrote, “We were floored by her generosity and overwhelmed with emotion. What she did that day will always stick with me.”

Brenda demonstrates many of the Beebe values, including acting with passion and love for others to make a difference and building trusting relationships with compassion and kindness.

Beebe Healthcare’s L.O.V.E. Letter Recognition Program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one to receive the monthly L.O.V.E. Letter. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive:

  • Reserved parking space in the parking garage for one month
  • $100 gift card donated by Fred and Lyndie Hertrich
  • 100 points toward Beebe L.O.V.E. Notes Merchandise
  • 100th Anniversary History Book: Two Men With a Dream: The Story of Beebe Healthcare
  • Letter of congratulations and personal visit from members of the executive team
  • Their photo added to the L.O.V.E. Letter wall plaque
  • Letter to team member’s director and department recognition

For more information about Beebe Healthcare’s values and how team members live our values every day, go to www.beebehealthcare.org/our-values. For more information about Beebe’s “Celebrate Excellent Care” program and how you can support Beebe Healthcare, the local non-profit community healthcare system, contact the Foundation at (302) 644-2900.

Beebe Healthcare is a not-for-profit community healthcare system with a charitable mission to encourage healthy living, prevent illness, and restore optimal health for the people who live in, work in, and visit the communities we serve. Beebe Healthcare has three campuses: the Margaret H. Rollins Lewes Campus, which houses the medical center; the Rehoboth Beach Health Campus; and coming in 2020, the South Coastal Health Campus. Beebe Healthcare offers primary care as well as specialized services in the areas of cardiac and vascular, general surgery, robotic surgery, cancer treatment, women's health, and orthopaedics. Beebe also offers walk-in care, lab, imaging and physical rehabilitation services at several locations throughout Sussex County, in addition to a Home Care program and an adult activities center. For more information about Beebe Healthcare, go to www.beebehealthcare.org. To find out how Beebe Healthcare is Creating the Next Generation of Care for the community, go to www.nextgenerationofcare.org.

 

Caption: Brenda Hackett-Brown, center, is the recipient of Beebe Healthcare’s April 2019 L.O.V.E. Letter. Also pictured from left to right are Steve Horn, Manager of Rehab Services; Rick Schaffner, Interim CEO; Joseph Skocypec, Director Clinical Operations for Physical Rehabilitation; and Joseph DeRanieri, Executive Director of Orthopaedic Services.