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Beebe Healthcare Awards David Banks with L.O.V.E. Letter Award

 

David Banks (second from right), Discharge Planner at Beebe Healthcare, is the recipient of Beebe’s December L.O.V.E. Letter. Also pictured from left to right are Jeannie Wallo, Director of Patient Experience, Lisa Kelshaw, Discharge Planners, and Rick Sc

 

Beebe Healthcare is proud to recognize David Banks as the December recipient of the Living Our Values Every Day (L.O.V.E.) Letter Award. David, a discharge planner, worked diligently for over a year to return a disabled patient to the care and concern of her family in Mexico.

“This situation was unprecedented in Beebe history, so David needed to determine the appropriate course of action and then conquer multiple barriers in order to eventually succeed in getting the patient home,” said Jeannie Wallo, Director of Patient Experience, who wrote David’s L.O.V.E. Letter. “In my 27 years as a discharge planner, I have never witnessed a discharge planning success of this magnitude. The patient was reunited with her family and it was a happy ending for all. David showed such tenacity and persistence for the patient, who was here for over 500 days.”

Through his efforts, David demonstrated many of the Beebe values, including “treat each individual with respect and dignity,” “act with passion and love for others to make a difference,” and “achieve amazing accomplishments through exceptional teamwork.” Congratulations, David, and thank you for all you do!

Photo caption: David Banks (second from right), Discharge Planner at Beebe Healthcare, is the recipient of Beebe’s December L.O.V.E. Letter. Also pictured from left to right are Jeannie Wallo, Director of Patient Experience, Lisa Kelshaw, Discharge Planners, and Rick Schaffner, Interim CEO, Executive Vice President, Chief Operating Officer.

Beebe Healthcare’s L.O.V.E. Letter Recognition Program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one to receive the monthly L.O.V.E. Letter. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive:

  • Parking space in the parking garage for one month
  • $100 gift card donated by Fred and Lyndie Hertrich
  • 100 points toward Beebe L.O.V.E. Notes Merchandise
  • 100th Anniversary History Book: Two Men With a Dream: The Story of Beebe Healthcare
  • Letter of congratulations and personal visit from members of the executive team
  • Their photo added to the L.O.V.E. Letter wall plaque
  • Letter to team member’s director and department recognition