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Celebrate Excellent Care

Beebe’s Emergency Department team offers helping hands after foot injury

Despite the boot and crutches, Anna Pagi is very grateful for the outcome of her recent visit to Beebe’s Emergency Department after suffering an injury at her home.

By Anna Pagi

I’m writing today to say a big thank you to all of the folks in Beebe Healthcare’s Emergency Department at the Margaret H. Rollins Lewes Campus who were so caring and kind to me a couple of weekends ago.

I took a little tumble at my home April 15. I didn’t think I banged myself up too badly, other than my foot was throbbing and a little tender. Relieved that I generally felt OK, I elevated and iced my foot with diligence and tried not to put much weight on it.

Although I thought I’d managed the mishap well and gotten lucky with the outcome, my foot was much worse when I woke up that Sunday morning. I couldn’t put any weight on it, and I was concerned that I might have fractured or broken a bone. I knew I needed to go to the Emergency Department.

I grabbed an old walking cane I had packed up from my parents’ house several years ago and headed to Beebe to see what was wrong with my foot.

Let me interject here that I am a proud believer in Beebe Healthcare. I am a member of the organization’s 1916 Club, I’ve attended many of its fundraising events, and have received terrific care in many locations and departments within the healthcare system. While I was confident that I would be well taken care of, I admit there was still a little worry about the wait time in the Emergency Department since my injury was not immediately life-threatening.

My expectation of excellent care was met in spades. When I entered the Emergency Department at the Lewes campus, Public Safety Officer Troy Bowden rushed to help me into a wheelchair. From that first second until I was sent home two hours later, I was cared for in a timely, professional and genuine way. Special shout-outs to Max C. Wilkinson, PA; Amber Bennett, RN; Jamie Maroney, RN; Marisa Spudis, RN; Joe McGonegal; Nicole Story and everyone else who attended to me in the exam room, x-ray, CT scan and triage, where my foot was splinted.

I was communicated with clearly and with kindness every step of the way. I was also given all of the paperwork and instructions I needed to follow up with a podiatrist.

As it happened, I did fracture one of the bones in my foot and also tore a ligament. I’m now in a boot and on the road to recovery with yet another great Beebe experience under my belt. Thank you to everyone involved in my excellent care!

As a community-based, not-for-profit healthcare system, Beebe Healthcare depends on the generous support of the community it serves. To make a gift to celebrate the excellent care you or a loved one has received, visit Beebe Medical Foundation at or call 302-644-2900. Want to share your story? Contact Amanda Neal at [email protected].