Back on my feet thanks to great care at Beebe

By: Trudie E. Thompson

Earlier this year, when I toured Beebe Healthcare’s shiny, new, Specialty Surgical Center at the Rehoboth Health Campus, I had no idea that I, myself, would soon be needing the services of the brand-new walk-in center located in that very building. 

A few months after my tour, I injured my foot pretty badly.  My doctor was away but I knew something was wrong and I needed to be seen by a medical professional.  I went to Beebe’s Online Scheduling page (https://www.beebehealthcare.org/online-scheduling) and set an appointment at Beebe’s Rehoboth Walk-In Clinic (or in my case, the hop-in clinic!) for the very next day.

When I arrived for my appointment, I was seen promptly.  I met two AMAZING providers who took care of me – Matt Taylor, NP and Barbara Richards, RN.

Matt immediately thought my foot was broken, and when they got the x-rays, sure enough he was right.  My 5th metatarsal was broken. Now, in general, I LOVE nurse practitioners, but this is the first male one I had ever encountered.   He was exceptional.  He really listened and cared. Barbara was also extraordinary.  She shared with me that she had been a nurse for a long time, and it showed. It’s hard to put my finger on exactly what it was, but they were both so wonderful, warm, kind and knowledgeable.   Despite having a broken foot, my entire experience was simply fantastic.

The following week, I saw Roman C. Orsini, DPM, at Delaware Orthopedic Associates.  He promptly put me in a lovely boot (pictured), which was so much better than hopping on one foot.  

I’m proud to be a supporter of Beebe.  I am a member of the 1916 Club and I regularly attend Beebe events.  I have had the opportunity to meet many Beebe Team Members as well as members of Beebe Leadership. My experience at the Rehoboth Walk-In was, however, a chance for me to see things from the patient side. And I have to say the experience was great.  Matt and Barb were simply AWESOME – both to me and to each other.

I am writing this letter today because I felt Matt and Barb deserved recognition. I wanted to thank them from the bottom of my heart – I’m so glad to be able to recognize them through Beebe’s Celebrate Excellent Care program.

Those who know me, know that I don’t sit still much. While my injury was a bummer, I was thankful to have great care from Beebe to help get me back on my feet.

As a community-based, not-for-profit healthcare system, Beebe Healthcare depends on the generous support of the community it serves. To make a gift to celebrate the excellent care you or a loved one has received, please visit Beebe Medical Foundation at beebemedicalfoundation.org or call 302-644-2900. Want to share your story? Contact Amanda Neal at [email protected].

Caption (l-r): Trudie Thompson (middle) celebrates the care she care she received at Beebe from Matt Taylor, NP (left) and Barbara Richards, RN (right).