Please ensure Javascript is enabled for purposes of website accessibility
Skip to main content

Celebrate Excellent Care

Urgent care visit renews old memories for grateful patient

Image
Catherine Mariani and Barb Sutherlin - file photo

 

By Barb Sunderlin

Photo Caption: (File photo from before COVID-19 pandemic) Nurse Cathy Mariani, left, and patient Barbara Sunderlin renew their acquaintance through Beebe’s excellent care – with happy results and pleasant memories. 

The day after my second COVID-19 vaccination shot, Sunday, March 14, I began to have stomach pain. I tried to wait it out, hoping the pain would somehow just magically go away, but I ended up asking my husband Drew to take me to Beebe’s Walk-In Care in Millville.

I am delighted that Beebe chose to keep its urgent care facility in Millville open seven days a week even after opening a new Emergency Department in the area about a year ago! I didn’t need the intense resources of an Emergency Room; I simply needed urgent care, and my entire experience that day was very pleasant.

I was greeted by two men at the front desk who were kind and very nice. I was taken back to an examination room and a masked, gowned nurse wearing a face shield greeted me. I assumed she was there to do the intake for my visit but instead, she asked if I remembered her.

I answered honestly that her face mask and shield were covering her features, and she responded with, “Well, I have been looking for you for three years!”

You see, three years ago, I visited this same urgent care facility because I was having pain in my hip. I was taken care of by an exceptional nurse who helped put my mind at ease and calm me down. After that visit, I reached out to Beebe Medical Foundation, and a celebration was arranged to acknowledge this nurse for her incredible care. Her name was Cathy Mariani – and she was my nurse again on March 14! She had been hoping to see me again just to thank me for acknowledging her in such a special way three years ago.

And Cathy and her exceptional care were absolutely there for me again. Dr. Dean Dobbert ordered an X-ray, and I was able to walk across the parking lot and right into the imaging facility. I was relieved that it didn’t have to wait till Monday.

It was determined that my symptoms were a reaction to the COVID-19 vaccination shot. I was instructed to let my body rest as the stomach discomfort ran its course. From the convenience of a facility that was open on a Sunday, to my wonderful nurse, Cathy, the very caring Dr. Dobbert and even the folks in imaging, Beebe Healthcare was really there to care for me!

Before I left that day, I asked for a Celebrate Excellent Care brochure so I could acknowledge my experience. I smiled as I noticed that the photo on the brochure was of Cathy and me from three years ago! How funny and sweet. Congratulations to Beebe for attracting and keeping such wonderful caregivers – and thank you to Beebe for all that this health system provides for our community.