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Celebrate Excellent Care

Celebrating Excellent Care from a New Perspective

Ryan Marshall (right) and Danielle Marshall (left) celebrate the excellent care they received at Beebe when welcoming Owen Jamison Marshall (middle) into their lives.

By Ryan Marshall

You would think after working at Beebe Healthcare for more than three years, I would have driven to the right entrance. Those are the stories you tell and laugh about after your first child was born.

After parking and sprinting back to Beebe’s main entrance at the Margaret H. Rollins Lewes Campus, the wife I had left in labor was nowhere to be seen. My wife, Danielle, had been whisked away to the emergency department registration because when there is a baby coming – it’s a bit of an emergency.

Once we were checked in and upstairs, our experience of excellent care had begun. For every Friday in the last three and a half years as Public Relations Content Coordinator – give or take a few vacations – I’ve read and edited these Celebrate Excellent Care stories about our amazing team members at Beebe.

There has always been a sense of gratitude and pride in the care that Beebe provides for Sussex County. It’s part of the reason I love working at Beebe, but nothing compares to experiencing it firsthand when it is your loved ones. And while I might be writing “we,” this letter of thanks and appreciation is focused on the care Danielle and our son received from the renowned Labor & Delivery team.

Mariah Little, RN, was our nurse for the day. She was just the calming and reassuring influence we needed. She was there when we arrived between 8-9 a.m. and when Owen Jamison arrived around 6:30 p.m.   Mariah never hesitated to answer all of my questions as I watched our baby’s heartbeat nonstop. Thank you, Mariah.  Thanks also to Angela Caswell-Monack, DO, for reminding me to call out it was a boy – my one job.

The entire care team was great. There isn’t enough room to write all of our appreciation. It would be difficult to name everyone but a special thanks to Anna Merrick, Kayla Harmon, RN, Keli-Lynn Jordan, CNA, Tyler Eddy, RN, Julie Oswald, RN, Bridget Buckaloo, RN, and our friend Christina Ornstein, RN, who delivered Starbucks on the morning after. Thank you to my amazing team members who had planned a “Baby Marshall” celebration that day. Sorry I couldn’t make it. Corrin Jones was able to drop off the adorable “For Immediate Release” onesie (pictured) and some much-needed Dunkin coffee on day three.

Dr. Caswell-Monack, the Chair of Beebe’s OB/GYN Department, and the Women’s Wellness team was so supportive all throughout Danielle’s pregnancy and labor.

As a Beebe team member, I’m also thankful for the support of the community. The funds raised by the Beebe Medical Foundation often helps make these stories of excellent care a reality along with the supporting our amazing colleagues who provide the best healthcare in Sussex County.

Every year, Beebe Healthcare’s Holiday of Life program raises money for the Women’s Health and Oncology departments at Beebe.  Donations are made in honor or memory of a loved one whose name is then placed on a star that will hang on one the Holiday of Life trees across Beebe’s many campuses.

I’ll be donating a star this year to recognize my son, the most memorable day of our family’s life and the care we received. I hope you consider it, too.

To donate in honor or memory of a loved one Holiday of Life, visit https://www.beebehealthcare.org/HOL.

As a community-based, not-for-profit healthcare system, Beebe Healthcare depends on the generous support of the community it serves. To make a gift to celebrate the excellent care you or a loved one has received, please visit Beebe Medical Foundation at beebemedicalfoundation.org or call 302-644-2900. Want to share your story? Contact Amanda Neal at [email protected].