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ONE BEEBE - A FIVE YEAR STRATEGIC PLAN


INTRODUCTION

As Beebe Healthcare looks ahead to the next five years and beyond, we remain committed to providing the best care to our patients and our community. To ensure that we remain the best choice for area residents and visitors alike—because Sussex County is Our Specialty— we must strategically reaffirm our mission and vision; build on our momentum through focused action in pursuit of distinctive and essential goals; and strengthen our culture of empathy and excellence.

To this end, the Beebe Healthcare Board of Directors and Executive Management have developed a five-year strategic plan, recognizing and understanding that to deliver on these objectives, we must work together and remain focused on the health and well-being of our community first. That means putting the best people, programs, and infrastructure in place to ensure that the people who live, work, visit, and seek care in Sussex County have access to the healthcare services they want, when and where they need them.

It is with that spirit that we boldly embark on our next chapter as “ONE BEEBE,” guided by a strategic framework that encompasses the clinical missions of Beebe Healthcare, Beebe Medical Group, the Margaret H. Rollins School of Nursing, and the Beebe Medical Foundation, and that makes clear our shared organizational priorities for the road ahead.


WHY OUR COMMUNITY NEEDS "ONE BEEBE"

When our community chooses Beebe, we want them to have experiences that will make them confident in seeking us out and recommending us as a partner in care for years to come. To be memorable, these experiences must be truly exceptional—marked by superior outcomes, innovative practices, compassionate teams, and convenient, patient-centered services. These experiences also must be consistent regardless of program, site, service (in-person or virtual), physician, or provider. By creating positive and memorable experiences, we will also be better positioned to engage with many different stakeholders on programs designed to keep our community healthy. Together, we will collaborate to improve how we deliver the next generation of comprehensive and integrated healthcare, today.


THE FIVE GOALS OF BEEBE'S STRATEGIC PLAN

We will achieve our vision through FIVE GOALS that are purposeful, aspirational, and representative of our community’s needs and our values.


1. DELIVER SUPERIOR ACCESS TO CARE AND SUPERIOR PATIENT EXPERIENCE

Beebe will continue to make thoughtful investments in people, infrastructure, technology, innovation, partnerships, and comprehensive services to ensure that everyone in our community can enjoy convenient access to the best healthcare experiences that exceed both their expectations and overall industry standards.


2. ENHANCE AND EXPAND CORE CLINICAL SERVICES TO BETTER SERVE THE COMMUNITY

Beebe will remain focused on delivering the safest and highest quality care while growing and expanding our core services to meet the evolving needs of our patients here at home. Simultaneously, we will continue building and embracing strategic alliances and partnerships with select providers throughout the region to ensure our patients have access to a clear and easy-to-navigate path to receiving key complex/specialized care services when needed.


3. DEVELOP PROGRAMS BASED ON PATIENT CENTRICITY AND THAT ARE INCLUSIVE FOR ALL PEOPLE

Beebe will take steps to better understand and elevate the voices and expectations of our various stakeholders— our patients, physicians, providers, employees, payers, etc.—as well as the community at-large to inform valuable programs, resources, and services needed to promote wellness, disease prevention, and overall healthy living in Sussex County.


4. BECOME THE EMPLOYER & PARTNER OF CHOICE IN SUSSEX COUNTY

Beebe will take steps to offer a unique and dynamic work environment that attracts the best people and partners and fosters long-term loyalty to our system. This includes offering a balanced and competitive mix of growth and development opportunities, compensation and/or incentives, and other benefits built upon a diverse and inclusive culture where everyone is deeply connected to our mission and committed to providing remarkable, compassionate care every day.


5. STEWARD RESOURCES AND PROMOTE AN AGILE BUSINESS MODEL TO ENSURE BEEBE’S SUSTAINABILITY AND SUCCESS

Beebe will remain focused on using our available resources (people, money, etc.) with the utmost integrity to ensure our stability today and longevity over time. Furthermore, we will ensure that our organizational decision making always remains focused on supporting our long-term strategic goals without compromising our ability to swiftly act in the best interests of the patients and communities we serve in the near-term when needed.