Our Commitment to You
Beebe Healthcare is committed to ensuring a safe environment for all patients and the provision of their care. We constantly monitor processes related to care, investigate unexpected events, and trend and analyze these activities. Beebe Healthcare also requests that its patients become Partners in Safety.
Your Partner in Safety
Speak up. If something does not seem right, if you have a question, or if you do not recognize a staff member, medication, equipment, or procedure it is okay to ask! Ask questions. There are no wrong or bad questions. Get your results of tests and procedures. Never assume no news is good news. Make sure all caregivers introduce themselves and their roles. Your identity must always be checked prior to the administration of any medication or taking a lab sample or giving blood products. Make sure you know what to do when you go home from the hospital.
Keep an updated list of all of your medications including non-perscription medications, vitamins, and herbals, and bring it to the hospital with you. Know and communicate all known allergies you may have. Talk to your doctor, nurse, or pharmacist when you have any questions or concerns regarding your medications.
Make sure you have a detailed conversation with your surgeon regarding your surgery and all elements of your consent. Ask questions about infection and other risks of surgery. Be sure your surgical site is marked prior to going into the operating room.
Talk to your caregiver about their hand-washing procedure and use of alcohol hand gel. Proper hand hygiene is everyone's responsibility. Ask your family and visitors not to come to see you if they have colds or other infectious problems. Ask your physician about the pneumonia and influenza vaccines. Understand all isolation procedures and expect compliance from all caregivers and visitors.
Ask for assistance, if needed, when needed getting in and out of bed or a stretcher. Use your call bell. Wear non-skid slippers/footwear. Some medications may increase the need to use the bathroom or make one drowsy. Ask for assistance.
Reporting Concerns About Safety
Patient Safety is an integral part of our culture. If you have concerns relating to the safety of your care, contact our designated Patient Safety Line at (302) 645-3212.