Heart to Heart – Dedicated, Caring Staff Awaits You at Beebe
by Amanda Neal
When you first meet John Marchetti, you realize he is a man of intention and purpose. In 1989 when the Berlin Wall was “torn down,” John was working for the Department of Energy (DOE) Office of National Nuclear Security Administration (NNSA). He was assigned the daunting duty of initiating and overseeing the Pollution Prevention Program for NNSA’s Production Plants and National Labs. “In between my DOE duties”, John says with pride, “I coached 17 years of high school football at Eleanor Roosevelt HS in Greenbelt, MD, and one year at Montgomery Junior college in Rockville, MD.”
“In the Spring of 2003 I retired and my wife, Angel, and I moved here from Maryland. In 2007, I had a heart stent procedure at Beebe. Thus began my “love affair” with Beebe Healthcare.
After the stent, I had 36 cardiac rehabilitation sessions at Beebe. The hard working Cardiac rehabilitation staff impressed me to a point that I wanted to do my share and in May 2007, I became a volunteer. Also in 2007, I joined Beebe’s Mended Hearts organization. Mended Hearts has become an excellent support group for people with heart disease. As a Mended Hearts member, I began taking heart patients around the hospital for their Pre-Admission Testing.
In 2011, I began working with Moira Quint, a cardiac surgery scheduler who was responsible for working with the various testing departments at Beebe to assure a coordinated, timely, and efficient experience for the patients and their loved ones. Moira has the extraordinary ability to juggle, coordinate and manage a very busy office AND give patients and families a calm reassurance at a difficult time.
In 2013, Don Radcliffe, a Registrar, became more involved putting together the “pre-op” orders that the cardiac surgery patients needed for their half-day of testing at Beebe. From the beginning, I noticed how friendly, efficient and kind Don was when signing in the patient. He has a way of letting the patient know that we are all there to help the patients through their heart procedure. A one word description for Don is: Compassion.
In August of 2017, I underwent the removal of a cancerous right femur and have been dependent upon the use of a cane. It’s become very difficult to walk through the hospital. Very shortly however, I will be handling the information booth at the hospital – at least once a week!”
Both Don and Moira were humbled by John’s generosity and his purposefulness in acknowledging the excellent care they provide to Beebe patients. “I feel honored. It’s huge.” said Don, “It’s amazing that John would think this much of me/us. He is a patient and a volunteer and he gave us the stamp of approval.” Moira agreed and noted that having John as a navigator eased much of the patient’s anxiety on their pre-op day. She also noted that, in John’s absence, the departments have gone back to their normal process of personally escorting cardiac surgery patients and their families to the next testing place on pre-op day “to ease anxiety and relax everyone.”
John summarizes the intent of his article with this, “I made a donation to the Beebe Medical Foundation and I am celebrating Don Radcliffe and Moira Quint because our community needs to know, with confidence, that Beebe Healthcare’s staff are dedicated and caring for everyone that needs medical help – and that Beebe is a non-profit hospital that needs all of our financial support.”
As a community-based, not-for-profit healthcare system, Beebe Healthcare depends on the generous support of the community. All gifts to Beebe are tax-deductible and are channeled through Beebe Medical Foundation. For more information about Beebe’s Celebrate Excellent Care program and how you can support Beebe Healthcare, contact the Beebe Medical Foundation at (302) 644-2900 or [email protected].
Photo caption: Moira Quint, John Marchetti and Don Radcliffe at John’s new volunteer post at Beebe