Beebe Healthcare Recognizes Tracy Fleetwood with September 2018 L.O.V.E. Letter Award

Tracy Fleetwood, Pre-Arrival Scheduler, (bottom right) is the September 2018 recipient of the L.O.V.E. Letter Award. Also pictured clockwise from top are Rick Schaffner, Executive Vice President and Chief Operating Officer; Tracy O’Hara, Manager, Pre-ArriBeebe Healthcare is proud to recognize Tracy Fleetwood, Pre-Arrival Scheduler, as the September 2018 recipient of the Living Our Values Every day (L.O.V.E.) Award.

All Beebe team members pledge to follow a system of values. As a patient or visitor at Beebe, you may see these value statements posted. We invite you to help us be mindful of our values as we care for you and your family members.

Tracy recently referred an uninsured patient who was in need of a mammogram to Debbie Campbell, RN, MSN, Cancer Screening Nurse Navigator for further assistance. Debbie found the patient had incorrectly been denied Screening for Life funding. Debbie was able to connect the patient with the services she needed.

“This error would not likely have been detected if Tracy had not made this referral,” said Debbie, who wrote Tracy’s L.O.V.E. Note. “Additionally, the benefits of the Screening for Life program may help with other health issues.”

Tracy demonstrates many of the Beebe values, including acting with passion and love for others to make a difference, achieving amazing accomplishments through exceptional teamwork, and dedicating yourself to being an expert in your field – always learning, always growing. Great job, Tracy!

Beebe Healthcare’s L.O.V.E. Letter Recognition Program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one to receive the monthly L.O.V.E. Letter. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award.  Employees selected for the award receive:

  • Parking space in the parking garage for one month
  • $100 gift card donated by Fred and Lyndie Hertrich
  • 100 points toward Beebe L.O.V.E. Notes Merchandise
  • 100th Anniversary History Book: Two Men With a Dream: The Story of Beebe Healthcare
  • Letter of congratulations and personal visit from members of the executive team
  • Their photo added to the L.O.V.E. Letter wall plaque
  • Letter to team member’s director and department recognition

For more information about Beebe Healthcare’s values and how team members live our values every day, go to www.beebehealthcare.org/our-values. For more information about Beebe’s “Celebrate Excellent Care” program and how you can support Beebe Healthcare, the local non-profit community healthcare system, contact the Foundation at (302) 644-2900.

 

Beebe Healthcare is a not-for-profit community healthcare system with a charitable mission to encourage healthy living, prevent illness, and restore optimal health for the people who live, work, and visit the communities we serve. The medical center in Lewes is a licensed 210-bed hospital with specialized service lines, including cardiac and vascular, surgical services, medical oncology/hematology and radiation oncology, women's health, and orthopaedic services. Outpatient facilities, conveniently located throughout Sussex County, provide primary care, walk-in care, lab, imaging, and physical rehabilitation services, in addition to Beebe’s home care services. For more information on services offered through Beebe, go to www.beebehealthcare.org. To find out how Beebe Healthcare is creating the next generation of care for the community, go to www.nextgenerationofcare.org.

Caption: Tracy Fleetwood, Pre-Arrival Scheduler, (bottom right) is the September 2018 recipient of the L.O.V.E. Letter Award. Also pictured clockwise from top are Rick Schaffner, Executive Vice President and Chief Operating Officer; Tracy O’Hara, Manager, Pre-Arrival Services; and Sheryl Timmons, Lead Registrar.